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Country/Region:  IN
Requisition ID:  38627
Work Model: 
Position Type: 
Salary Range: 
Location:  INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI

Title:  Practice Director

Description: 

Area(s) of responsibility

JOB Description

 

  • 15+ years in Oracle CX domain, with at least 5+ years in Oracle CX cloud working as pre-sales or client-facing solution architecture roles.
  • Strong ability to design end-to-end CX architectures, data flows, and integration patterns.
  • Hands on experience in Oracle CX cloud products like Oracle Sales Cloud / CX Sales, Sales Planning & Forecasting, Incentive Compensation (OIC), Partner Relationship Management (PRM), Marketing & Engagement (Eloqua), Oracle Service Cloud, Field Service Cloud (OFSC), Oracle Commerce Cloud (OCC)
  • Experience building POCs, demo environments, and prototypes.
  • Experience in latest CX technologies like Chatbots, Digital Assistant, and AI-driven service flows etc.
  • Working knowledge of SaaS implementation methodology (Oracle Unified Method – OUM / True Cloud Method)
  • Experience of Oracle CPQ will be a plus
  • Good to have certifications Oracle CX
  • Good communication, interpersonal skill, and soft skills
  • Should Gather, analyze, internalize, and advocate for the customer requirements around their selling processes.
  • Prior EBS experience within last 5 years is nice to have.
  • Must be well versed in EBS solutioning and implementation
  • Should have exposure in migrating Oracle EBS to Fusion/Cloud.

 

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