Title:  Salesforce Functional Analyst- Lead Consultant

Area(s) of responsibility

Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CK Birla Group, a multibillion-dollar enterprise, we boast a 12,500+ professional team committed to upholding the Group's 162-year legacy. Our core values prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Sustainable Responsibility (CSR) activities, demonstrating our dedication to building inclusive and sustainable communities. Join us in shaping a future where technology seamlessly aligns with purpose.

Salesforce Functional (Senior business analyst):

Experience: 6-8Years

Location: Pune or anyone ready to relocate to Pune

Experience: 6-8 years (min 4 years relevant in Salesforce)

•            Must have good understanding of Salesforce Sales and Service Cloud

•            Must have Automotive or Manufacturing domain experience

•            Should have good understanding of Dealer management and Order management related processes.

•            Should have good understanding of Salesforce, basic Salesforce Admin knowledge and its capabilities

•            Must have experience of requirement analysis and detailing, fit-gap analysis, functional design documentation

•            Must have experience in testing functionalities as per requirement

•            Must have experience in conducting UAT with business users and trainings

•            Should have good understanding of Sales and Service management process

•            Should be able to leads or conducts requirements management activities, ensuring that the impact of changes are well understood and approved by the appropriate stakeholders

•            Should be able to leads or conducts solution assessment and validation to ensure that functional and technical specifications meet the identified business needs

•            Should have good communication skill .