Title:  Senior BA with experience in automotive/manufacturing domain

Area(s) of responsibility

Salesforce Functional (Senior business analyst):

Experience: 7-10 years (min 5 years relevant in Salesforce)

•            Must have good understanding of Salesforce Sales and Service Cloud

•            Must have Automotive or Manufacturing domain experience

•            Should have good understanding of Dealer management and Order management related processes.

•            Should have good understanding of Salesforce, basic Salesforce Admin knowledge and its capabilities

•            Must have experience of requirement analysis and detailing, fit-gap analysis, functional design documentation

•            Must have experience in testing functionalities as per requirement

•            Must have experience in conducting UAT with business users and trainings

•            Should have good understanding of Sales and Service management process

•            Should be able to leads or conducts requirements management activities, ensuring that the impact of changes are well understood and approved by the appropriate stakeholders

•            Should be able to leads or conducts solution assessment and validation to ensure that functional and technical specifications meet the identified business needs

•            Should have good communication skill.