Country/Region:
IN
Requisition ID:
28741
Work Model:
Position Type:
Salary Range:
Location:
INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI
Title: ServiceNow ITSM/ CSM Lead
Description:
Area(s) of responsibility
Skills: ServiceNow ITSM/ CSM Lead
Experience: 6+ years
Location: Pune, Mumbai, Noida, Bangalore, Hyderabad, Chennai
- 4+ Years of experience in ServiceNow development.
- MSP / Domain Separation development experience is must.
- Responsible for recommending and developing technical solutions on the ServiceNow platform to satisfy the business needs.
- The ideal candidate can apply good practice web programming techniques to configure robust solutions utilizing the ServiceNow platform while making informed recommendations to process
- Users Integrate ServiceNow with other systems using Standard protocols
- Performance management aspiration management of ServiceNow developers
- Manage customer expectations and solutions drive customer calls individually
- Support other developers in their work to integrate existing systems with ServiceNow
- Drive internal improvement initiatives for ServiceNow practice to improve quality and efficiency
- Provide best practice while designing solutions and developing at platform and code level
- Perform necessary development to support the needs of the users
Required Skills:
- ITSM Module of ServiceNow
- ITOM Module of ServiceNow
- Coding experience in ServiceNow.
- Domain Separation development experience.
Preferred Certifications:
- ITIL V3 Foundation
- ServiceNow – CSA & CIS