Title:  Specialist-Admin

Area(s) of responsibility

About Birlasoft:

Birlasoft is a global technology company enabling “next-generation” digital transformation through expertise in Cloud, AI, Data, and enterprise solutions. Combining industry proficiency with advanced digital capabilities, it helps businesses accelerate change with speed, scale, and purpose, delivering “future-ready” solutions that enhance agility, resilience, and customer experience. Part of the CKA Birla Group and led by Chairman Mrs. Amita Birla, Birlasoft’s nearly 12,000 professionals drive innovation while building a diverse, inclusive, and learning-oriented culture. With a strong focus on sustainability and long-term value creation, Birlasoft transforms enterprises and communities, earning its reputation as a trusted partner and one of the best places to work.

Role & responsibilities:

Electronic Security and electromechanical services Management

• Comprehensive knowledge of electromechanical services, including maintenance and troubleshooting of LT. HT, HVAC, electrical, and plumbing systems, is highly desirable.
• Familiarity with the integration of these systems within a corporate facility setting enhances operational efficiency and supports proactive facility management.
• Issuance of access cards and ID cards, Monitoring and reconciliation of access for restricted ODCs, report generation of access control system as per defined frequency
• Supervise the implementation and maintenance of electronic security systems, including CCTV, access control, and alarm systems.
• Collaborate with technical teams and vendors to ensure all electronic security devices are operational and up to date.

Capacity planning

• Knowledge of capacity planning, migration of team, optimum seat utilization, cabin allocation as per policy, seat reconciliation and preparing MIS report is required
• Manage seat allocation for employees, ensuring efficient use of workspace and adherence to company policies.

Repairs & Maintenance:

• Coordinate with vendors for repairs and maintenance tasks, including site inspection and work quality verification.
• Solicit and finalize quotes for maintenance and repair work, ensuring cost-effectiveness and compliance.

Employee Lifecycle Management:

• Knowledge of handling employee clearances for transfers, onboarding, and offboarding, ensuring all security protocols are followed.
• Process and manage mobile billing/c for eligible employees in line with company policy.

Communication & Coordination:

• Manage mail communication with employees regarding security updates, facility notices, and procedural changes.
• Organize and attend meetings with internal teams and external vendors to review security and facility matters.
• Communication with employees during emergency situations.

Administration and other responsibilities

• Oversee courier management
• Mobile billing
• PR and PO processing related to facility management services
• Laptop and desktop courier management
• Process invoices related to security services, facility maintenance, and vendor payments.