Title:  Specialist - SFDC

Area(s) of responsibility

Empowered By Innovation
Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities.

Key Responsibilities
•    Design, develop, and implement customized solutions on the Salesforce platform
•    Work on both Salesforce Administration and Development tasks
•    Develop and maintain Apex classes, triggers, and test classes
•    Build user interfaces using Lightning Web Components (LWC) and Aura Components
•    Configure and customize Sales Cloud, Service Cloud, and Experience Cloud
•    Implement and manage Flows (Automation, Process Optimization)
•    Perform system integrations with external applications using REST/SOAP APIs
•    Debug and resolve production issues with a strong sense of urgency
•    Ensure high code quality with proper test coverage and best practices
•    Collaborate with cross-functional teams to gather requirements and deliver solutions
•    Participate in code reviews and deployment processes
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Required Skills & Qualifications
•    5+ years of hands-on Salesforce development experience
•    Strong knowledge of: 
o    Apex (Classes, Triggers, Batch, Queueable, Future methods)
o    Lightning Web Components (LWC)
o    Aura Components
o    Salesforce Flows
•    Experience with Salesforce Administration (Profiles, Roles, Sharing Rules, Validation Rules, etc.)
•    Expertise in Sales Cloud, Service Cloud, and Experience Cloud
•    Strong experience in system integrations (REST/SOAP APIs)
•    Solid understanding of debugging, troubleshooting, and performance optimization
•    Experience writing robust test classes with high code coverage
•    Ability to handle and fix critical issues on priority
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Preferred Qualifications
•    Experience with Field Service Lightning (FSL)
•    Experience with CI/CD tools and version control (e.g., Git)
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Soft Skills
•    Strong problem-solving and analytical skills
•    Ability to work in a fast-paced environment
•    Good communication and stakeholder management skills.