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Country/Region:  IN
Requisition ID:  24030
Work Model: 
Position Type: 
Salary Range: 
Location:  INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI

Title:  Technical Lead-Cloud & Infra Engg

Description: 

Area(s) of responsibility

  • Routine Administrative Activities
  • Resolve incidents escalated by L1 as per the agreed SLAs and timelines.
  • L2 escalates the problem to L3.
    • Installation/Upgradation/Migration of SQL Servers.
    • Apply any patches or service packs for SQL Server.
    • Configure High Availability/Disaster recovery solutions.
    • Configure automated alerts to send a mail to team if any issues.
    • Work on incidents, change tickets and problem tickets.

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