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Country/Region:  IN
Requisition ID:  28083
Work Model: 
Position Type: 
Salary Range: 
Location:  INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI

Title:  Technical Lead-Cloud & Infra Engg

Description: 

Area(s) of responsibility

Server L2 Tasks (Windows + Linux)

These tasks include --

  • Disk space issue resolution and remote server troubleshooting
  • OS-level diagnostics and patching (Windows/Linux)
  • Troubleshoot any server crashes or system errors
  • User access and permission management
  • Monitoring CPU, memory, and disk health
  • Log collection and analysis for incidents
  • Virtual server management and scaling
  • Support for High availability and disaster recovery configuration
  • Configure / maintain print queues on print servers

Coordinate with other teams for cross functional issues

Grafana Admin Tasks

1. User Management: Creating, updating, and deleting user accounts. Assigning roles and permissions to users.

2. Dashboard Management: Creating and managing dashboards, and visualizations.

3. Alerting: Setting up and managing alerts. Ensuring alerts are configured correctly and notifications are sent to the appropriate users.

4. System Monitoring: Monitoring the health and performance of the Grafana instance. Escalate to L2 team of client.

5. Backup and Restore: Performing regular backups of Grafana configurations and data. Restoring data from backups when necessary

6. Documentation: Maintaining documentation for Grafana configurations, dashboards, and processes. Ensuring documentation is up-to-date and accessible to users.

 

Skills with M/O flag are part of Specialization

Think Holistically -PL3 (Behavioural)
Win the Customer -PL3 (Behavioural)
Availability Management -PL4 (Functional)
IT Infrastructure -PL4 (Functional)
Incident Management -PL4 (Functional)
Capacity Management -PL3 (Functional)
Cisco Wifi - PL4 (Mandatory)
Cisco Data network - PL4 (Mandatory)
Service Level Management -PL3 (Functional)
Cisco Viptella - PL3 (Optional)
Cisco Meraki - PL3 (Optional)
Cisco Data network - DC - PL3 (Optional)
Service Catalogue Management -PL2 (Functional)
One Birlasoft -PL3 (Behavioural)
Results Matter -PL3 (Behavioural)
Get Future Ready -PL3 (Behavioural)
Help the tribe -PL3 (Behavioural)

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