Title: Technical Lead-Enterprise Apps-D365-PSA-TECHNO FUNCTIONAL
Area(s) of responsibility
Job Overview
We are seeking a highly skilled D365 PSA PO Techno Functional Consultant to join our dynamic team. The successful candidate will be responsible for providing technical and functional support in the areas of Microsoft Dynamics 365 Project Service Automation (PSA) and Purchase Order (PO) modules. This includes system configuration, design, integration, testing, and support. The role requires a deep understanding of business processes and the ability to translate these into system solutions, ensuring optimal performance and user satisfaction.
Responsibilities
• Analyze business requirements and translate them into effective solutions using D365 Customer Engagement Apps.
• Manage field service operations, including scheduling, dispatching, and tracking jobs.
• Leverage optional skills to enhance business processes and customer relationships.
• Collaborate with various teams to ensure the successful implementation of solutions.
Required Skills
• Business Analysis: The candidate must have strong business analysis skills, capable of understanding and solving complex business problems.
• D365 Customer Engagement Apps: Proficiency in D365 Customer Engagement Apps is a must. The candidate should be able to leverage these apps to improve customer relationships.
• Field Service Management: The candidate should have experience in field service management, including scheduling, dispatching, and job tracking.
• A Bachelor's degree in Computer Science, Information Technology, or a related field is required.
Preferred Skills
• Microsoft Power Platform: Knowledge of Microsoft Power Platform and its components would be beneficial.
• Power Automate: Experience with Power Automate for creating automated workflows between apps and services.
• Power App: Ability to create applications using Power App to solve business problems.
• Power Pages: Experience in creating interactive web pages using Power Pages.
• Project Management: Experience in managing projects, coordinating teams, and ensuring timely delivery.
• SQL: Knowledge of SQL for managing and manipulating databases.
• Azure: Familiarity with Microsoft Azure and its services.
• Agile Methodology: Experience in Agile development methodology.
• CRM: Knowledge of Customer Relationship Management (CRM) systems.
• Communication Skills: Excellent written and verbal communication skills.
Required Experience
7-10yrs