Country/Region:
IN
Requisition ID:
36765
Work Model:
Position Type:
Salary Range:
Location:
INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI
Title: Technical Specialist-App Engg Services
Description:
Area(s) of responsibility
The JD for ThingWorx support role
- Must have atleast 6+ years’ experience on ThingWorx platform.
- Must have experience in atleast 1-2 medium/large implementations on ThingWorx
- Have in-depth understanding and hands-on experience for Windchill/Thingworx platform
- Experience in providing support to solution in Thingworx by replicating reported issues and providing solution
- Root Cause Analysis of key issues caused by custom applications deployed to Thingworx, mashups etc.
- Apply Major/Minor Release for Thingworx
- Troubleshoot errors – Support baseline configuration and understand the core issues.
- Apply point releases or Build deployments as needed
- Checking Logs, If issues are reported on any ThingWorx environments
- Support Infrastructure related issues for all Thingworx environments.