Country/Region:  IN
Requisition ID:  18728
Work Model: 
Position Type: 
Salary Range: 
Location:  INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI

Title:  Technical Specialist-Cloud & Infra Engg

Description: 
  • Routine Administrative Activities
  • Resolve incidents escalated by L1 as per the agreed SLAs and timelines.
  • L2 escalates the problem to L3.
    • Installation/Upgradation/Migration of SQL Servers.
    • Apply any patches or service packs for SQL Server.
    • Configure High Availability/Disaster recovery solutions.
    • Configure automated alerts to send a mail to team if any issues.
    • Work on incidents, change tickets and problem tickets.
    • Setup Maintenance plans for Backups, Database integrity check, rebuild index and Update statistics and make sure to run all the jobs without any issues.
    • Troubleshoot locking issues, including deadlocks, blocking, lock timeouts and fix them.