Country/Region:  IN
Requisition ID:  23957
Work Model: 
Position Type: 
Salary Range: 
Location:  INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI

Title:  Zuora Admin- Technical Specialist

Description: 

Area(s) of responsibility

Zuora Admin

Shift - 5.00pm to 2am

Location: Any

Mandatory Skills: Zuora, SQL , Excel

Secondary: Coupa

Responsibilities

  • Administration support functions (Zuora/Coupa/Vertex) – creating, terminating, regular user data updates, required/necessary configurations in mentioned applications.
  • Payment runs – manual trigger, daily monitoring, Splunk logs check, debugging and coordination in case of issues (SRE/Billing/Business teams).
  • Troubleshooting and resolving user requests as and when needed.
  • Assist with operating SOX control procedures.
  • Assist with creating documentation for procedures and controls.

Qualifications

  • Mandatory 3-5+yrs of experience in Zuora administrative activities (User setup, bill runs, payment runs, system setup, configuration etc.)
  • Good knowledge on writing SQL queries
  • Good with excel.
  • Good understanding for SOX and change processes.
  • Ability to learn new processes.
  • Good written and verbal communication skills.