Title: Sr Lead Business Consultant
Sr. OCM Lead Consultant
Job Title: OCM Lead Consultant
Job Summary: The OCM Lead is responsible for the change management and training activities associated with an enterprise-wide transformation for our clients that may include ERP/HRIS implementation and/or managing transitions. T
Key Responsibilities:
• Develop and implement a structured change management plan covering change management, training, and communications to ensure consistency in adopting change across the organization.
• Identify potential points of resistance to change and develop strategies to reduce resistance, addressing doubts and uncertainties to foster positive acceptance of change.
• Create specific change management plans for training and orientation of employees, leading to minimal resistance and maximum utilization of new initiatives.
• Strong ability to conduct change impact analysis in order to tailor change interventions for stakeholder groups that require assistance in adopting future new ways of working
• Lead and develop stakeholder maps to understand client audience landscape in a coherent fashion
• Mobilize and activate change agent networks as required for accelerating adoption of new transformations for clients experiencing high impact and high volume of change
• Ability to scale and pivot as needed to maintain dynamic organizational change strategy execution
• Develop a role-based training plan using a proven content development approach.
• Collaborate with client resources to develop detailed training schedules and participant lists, and work closely with the Training/Learning lead to develop a feasible training plan.
• Monitor and provide frequent status updates on change management and training activities.
• Experience working in global teams, with offshore (India) team members as well as global client stakeholders is preferred
• Accountable for a large scale OCM team comprising of junior and mid/senior level consultants
• Ability to reference best practices in Change Management, and include techniques, tactics and interventions as needed in Change Strategies, integrating communications and training plans to provide a holistic end user experience for clients experiencing high impacts from transformations
Requirements:
• 5-10 years of change management experience, preferably with large-scale organizational change efforts. Digital Transformation implementations experience is a plus.
• A solid understanding of how people go through change and the change process. Experience with ADKAR and PROSCI certification is a plus. CCMP credentials is nice to have.
• Understanding of phases and project management approaches of a software implementation project lifecycle, including SDLC, waterfall, Agile
• Exceptional written and verbal communication skills, along with excellent active listening skills.
• Strong analytic, problem-solving, and decision-making skills.
• Ability to work effectively at all levels in an organization and work with and through others.
• Ability to influence others and move toward a common vision or goal