Country/Region:
IN
Requisition ID:
27569
Work Model:
Position Type:
Salary Range:
Location:
INDIA - NOIDA - BIRLASOFT OFFICE SEZ
Title: Sr Manager-L&D
Description:
Area(s) of responsibility
Learning & Development (L&D):
- Strategic Learning Design:
- Architect and implement learning programs aligned with business goals, including leadership development, technical upskilling, behavioral and domain training.
- Stakeholder Engagement:
- Collaborate with delivery heads and business leaders to identify learning needs and drive adoption across business units.
- Governance & Reporting:
- Track training effectiveness, compliance, and ROI and have regular reviews with leadership.
- Capability Building:
- Contribute to RFPs / RFIs, capability decks, and client presentations to showcase L&D strengths and align with client needs.
- Team Leadership & Mentorship:
Guide team members and SMEs in executing training plans and maintaining quality standards.
Domain Capability Leadership:
- Framework Ownership:
- Design and govern the Domain Capability Framework across verticals with structured L1–L3 learning journeys.
- Program Development & Digitization:
- Create and digitize L1 eLearning modules and assessments; govern L2/L3 certifications with SMEs and external partners.
- Compliance & Reporting:
- Drive domain training compliance across verticals, sharing quarterly dashboards with VBU leaders and micro-vertical heads.
- Client-Facing Enablement:
- Support domain readiness for client audits, reviews, and onboarding by aligning learning with account-specific needs.
Leadership & Presentation Responsibilities:
- Executive Communication:
- Present learning and domain capability progress to senior leadership, including skip-level reviews and strategic forums.
- Account Management Reviews:
- Represent L&D and domain capability metrics, impact stories, and future plans in account-level governance and client-facing reviews.
- Client Meetings & Reviews:
Participate in client meetings to present our capabilities. Address client queries and align learning initiatives with client expectations.
- Stakeholder Influence:
- Drive alignment and buy-in from cross-functional leaders through structured presentations, dashboards, and capability showcases.
Skills & Competencies:
- Strategic thinking and execution
- Excellent communication skills
- Learning analytics and needs assessment
- Stakeholder management and executive communication
- Domain knowledge across industries
- Data-driven decision-making and reporting
- Instructional design and digital learning tools
- Governance and compliance management
- Leadership skills