Title:  Specialist Business Analyst

Area(s) of responsibility

Location - Dallas, TX

HYBRID - 3 days onsite

Position Summary

We are seeking a motivated and personable professional with a proven track record in business analysis, quality assurance, and project leadership. The ideal candidate will possess a strong analytical mindset, excel at delivering innovative solutions, and demonstrate excellence in eliciting business requirements and translating them into detailed technical documentation. Experience in all phases of project development, from concept to implementation, is essential.

Key Responsibilities

• Serve as Product Owner for custom platforms, managing sustainability programmes and field trials for key clients.
• Develop and champion project processes and procedures to bridge gaps between client and internal teams, ensuring business solution acceptability.
• Facilitate prioritisation of annual roadmaps, aligning features with high-level business initiatives.
• Elicit, document, and manage use cases and requirements for client approval; develop features and user stories for development teams.
• Organise and facilitate daily scrum meetings, user story grooming, system demos, sprint, and release planning.
• Lead Quality Assurance (QA) efforts to ensure the highest level of product accuracy and quality in production releases.
• Process map current and future states to support strategic initiatives and identify process improvements.
• Collaborate with cross-functional teams, including software architects and engineers, to propose and deliver system solutions.
• Develop comprehensive project documentation, including business and functional requirements, user stories, test plans, and training materials.
• Manage and build strong vendor relationships, including contract negotiations with software vendors.
• Lead and mentor Business Analyst and Quality Assurance teams, including recruitment, coaching, and performance management.
• Promote continuous improvement through retrospectives and implementation of action items.
• Perform helpdesk and client support activities as required.

Required Skills and Competencies

• Proficient in Agile-Scrum and Waterfall development methodologies.
• Highly skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams, OneNote) and Confluence.
• Experienced in process mapping tools such as Blue Works Live and Visio.
• Familiarity with issue and project tracking tools such as JIRA and Agile Craft.
• Data analysis skills with tools such as WinSQL.
• Strong analytical and communication skills, with the ability to effectively present to diverse audiences.
• Excellent problem-solving abilities using research and analytical methods.
• Demonstrated leadership in developing and managing teams and vendor relationships.
• Ability to work flexibly and effectively under pressure in deadline-driven environments.
• Enjoys taking on challenging and complex projects.

Educational Qualifications

Bachelor’s degree in Business Administration, Information Technology, or related field. Advanced degree or relevant certifications (e.g., Certified Scrum Master, CBAP, ISTQB) are advantageous.

Experience

• Minimum 5 years of progressive experience in business analysis, QA, and project management roles.
• Proven experience in managing business analyst and QA teams, as well as leading cross-functional projects.
• Experience with vendor management and contract negotiations.