Title:  Sr Lead Business Consultant

Long Description

Location: Remote

Duration: Fulltime with Birlasoft

Role Summary/Purpose: 
The Cardholder Payments Business Analyst will support the Digital Payments L3 in various project management and facilitation capabilities. A core responsibility will be facilitating the development of THE CLIENT cardholder payment business flows and diagrams, leveraging strong diagramming and software architecture experience to build clean, clear, and descriptive diagrams across all cardholder payment flows at THE CLIENT. These flows will be in Whimsical and may also be migrated to Visio. The specific responsibilities for this project will include networking across the THE CLIENT organization to identify key knowledge stakeholders for specific payment flows, setting up time to interview and learn each flow from these SME’s, and then to translate that knowledge into payment flows and associated documentation. The Business Analyst will also implement organization and structure to the storage of the various payment flows. Payment capabilities that fall under this project include but are not limited to:

•    THE CLIENT Pay Later One Time Payments and Recurring Payments
•    THE CLIENT Pay Later One Time Payments and Recurring Payments
•    THE CLIENT Pay Later Waived Interest One Time Payments and Recurring Payments
•    THE CLIENT Pay Later Intro Rate Loan One Time Payments and Recurring Payments
•    CLIENT One Time Payments
•    CLIENT Recurring Payments
•    Revolving Bill Pay
•    Revolving Autopay – Enrollment, Modification, and Unenrollment
•    Revolving Autopay Limited Series – Enrollment, Modification, Unenrollment, and Graduation
•    Revolving CAP Autopay – Enrollment, Modification, and Unenrollment
•    Retail Card Add, Modify, & Delete Bank – Digital & Pay By Phone
•    Payment Solutions Add, Modify, & Delete Bank – Digital & Pay By Phone
•    Secured Card Deposit
•    Commercial BRC and PROX One Time Pay and Autopay Flows
•    Commercial Invoice Payments
•    Recovery Payments
•    One Time Pay Debit Payments
•    CheckFree Payments
•    Check / Paper Payments (Deluxe)
•    Downtime Payments
•    Payment Holds

On top of this, where possible the Cardholder Payments Business Analyst will support the Payments L3 and Process Stability Team with facilitation of issue management and other ad-hoc projects