Title: Sr Lead Consultant - Enterprise Apps
Long Description
Hybrid (3 days on-site)
ROLE LOCATIONS- Alpharetta, GA; Charlotte, NC; Chicago, IL; Conshohocken, PA; Dallas, TX; Garden City, NY; Houston, TX; Morristown, NJ; Mt. Juliet, TN; New York, NY; Purchase, NY
ROLE SUMMARY: This role serves as the SAP QA Lead, responsible for driving quality assurance across FS-CD, FS-RI, SAP Business Partner (BP), Workflow, and FI-GL modules. The position oversees a blended onshore/offshore team and advances test automation strategies to improve speed, coverage, and reliability. Ideal candidates bring deep SAP module expertise and Property & Casualty (P&C) insurance domain knowledge, translating business requirements into risk-based QA approaches. Key priorities include expanding automation frameworks, establishing measurable QA standards, and collaborating with stakeholders to align testing with end-to-end processes and integrations (including Guidewire and other upstream systems). Although this is a lead role, hands-on involvement is expected to meet delivery commitments within a small-team environment.
TECHNICAL QUALIFICATIONS
• 10+ years of SAP QA Manager or Lead experience in FSCD, FS-RI, SAP BP, Workflow, and FiGL modules.
• Proficiency with SAP TOSCA Automation Tool and SAP Solution Manager (SolMan).
• Ability to create new test cases, analyze failures, and independently maintain/fix test scripts.
• Strong collaboration skills to work across various SAP teams and comprehend automation requirements.
• Minimum 2+ years of Business Analysis (BA)and/or Quality Analyst (QA) experience in the Property & Casualty (P&C) insurance sector.
• Experience in BA and/or QA application maintenance, enhancement, and Production Support in IT systems.
• Knowledge of SAP BAPI/RFC and integration experience with upstream applications, particularly Guidewire or similar Policy/Claim Administration Systems.
• Proficient in developing and reviewing test plans, scenarios, cases, scripts, and in bug/defect analysis.
• Experience with SAP ChaRM for release management and coordination with SAP BASIS teams for production deployments.
• A solid foundation in SAP and a thorough understanding of software testing life cycles.
Hybrid (3 days on-site)
ROLE LOCATIONS- Alpharetta, GA; Charlotte, NC; Chicago, IL; Conshohocken, PA; Dallas, TX; Garden City, NY; Houston, TX; Morristown, NJ; Mt. Juliet, TN; New York, NY; Purchase, NY
ROLE SUMMARY: This role serves as the SAP QA Lead, responsible for driving quality assurance across FS-CD, FS-RI, SAP Business Partner (BP), Workflow, and FI-GL modules. The position oversees a blended onshore/offshore team and advances test automation strategies to improve speed, coverage, and reliability. Ideal candidates bring deep SAP module expertise and Property & Casualty (P&C) insurance domain knowledge, translating business requirements into risk-based QA approaches. Key priorities include expanding automation frameworks, establishing measurable QA standards, and collaborating with stakeholders to align testing with end-to-end processes and integrations (including Guidewire and other upstream systems). Although this is a lead role, hands-on involvement is expected to meet delivery commitments within a small-team environment.
TECHNICAL QUALIFICATIONS
• 10+ years of SAP QA Manager or Lead experience in FSCD, FS-RI, SAP BP, Workflow, and FiGL modules.
• Proficiency with SAP TOSCA Automation Tool and SAP Solution Manager (SolMan).
• Ability to create new test cases, analyze failures, and independently maintain/fix test scripts.
• Strong collaboration skills to work across various SAP teams and comprehend automation requirements.
• Minimum 2+ years of Business Analysis (BA)and/or Quality Analyst (QA) experience in the Property & Casualty (P&C) insurance sector.
• Experience in BA and/or QA application maintenance, enhancement, and Production Support in IT systems.
• Knowledge of SAP BAPI/RFC and integration experience with upstream applications, particularly Guidewire or similar Policy/Claim Administration Systems.
• Proficient in developing and reviewing test plans, scenarios, cases, scripts, and in bug/defect analysis.
• Experience with SAP ChaRM for release management and coordination with SAP BASIS teams for production deployments.
• A solid foundation in SAP and a thorough understanding of software testing life cycles.
Area(s) of responsibility
ROLE RESPONSIBILITIES
• Quality Assurance Leadership:
o Proactively ensure that the delivered product is of excellent quality by implementing rigorous testing practices.
o Establish quality standards and best practices to minimize the likelihood of defects being identified by end users.
Team Leadership:
o Lead and mentor a geographically distributed QA team (onshore and offshore) that emphasized accountability, collaboration, and continuous improvement.
Test Automation Strategy:
o Design and execute an automation roadmap that scales test coverage without increasing headcount.
o Oversee creation, maintenance, and reliability of automated test scripts and frameworks aligned to project goals.
Business Process Understanding:
o Master end-to-end business processes to ensure comprehensive coverage across SAP modules and integrations.
o Collaborate with business analysts, product owners, and stakeholders to align testing efforts with business requirements.
Test Case Development and Execution:
o Design, develop, and maintain detailed, comprehensive, and well-structured test plans and test cases.
o Review test cases created by team members to ensure alignment with business goals and functionality requirements.
o Execute test cases and analyze results to identify issues and ensure high-quality deliverables.
Thorough Documentation and UAT Support:
o Document test case results thoroughly, including detailed descriptions of testing scenarios, steps, and outcomes.
o Present test case results to user acceptance testers (UAT) to build confidence in the quality assurance process and testing efforts.
o Reduce the amount of additional testing required during UAT by providing clear evidence of comprehensive testing coverage.
Defect Management:
o Proactively identify, document, and track software defects, ensuring timely resolution by collaborating with development teams.
o Perform root cause analysis of defects and recommend improvements to avoid recurrence.
Project Collaboration and Communication:
o Serve as the primary point of contact for QA-related activities within projects, ensuring clear communication with stakeholders.
o Collaborate with development, product management, and operations teams to establish realistic timelines for testing and delivery.
Process Improvement:
o Continuously evaluate and improve QA processes, tools, and methodologies to enhance efficiency and effectiveness.
o Stay current with industry trends and emerging technologies in software testing and quality assurance.
Risk Assessment and Mitigation:
o Conduct risk assessments to identify potential quality issues and prioritize testing efforts accordingly.
o Ensure that potential risks are communicated to stakeholders with actionable mitigation plans.
Metrics and Reporting:
o Define and track key QA metrics, such as defect density, test coverage, and automation progress.
o Provide regular reports to stakeholders on testing progress, quality metrics, and defect status.
o Efficiently allocate resources across onshore and offshore teams to maximize productivity and meet project deadlines.
o Identify skill gaps within the team and provide training or development opportunities to address them.
Stakeholder Engagement:
o Act as an advocate for quality within the organization, ensuring that QA priorities are represented in decision-making.
o Conduct regular meetings with stakeholders to review testing strategies, timelines, and outcomes.
GENERAL QUALIFICATIONS
• Experience leading teams in an onsite-offshore working environment model.
• Knowledge of the insurance and/or reinsurance domain is a plus.