Title:  Technical Specialist-Cloud & Infra Engg

Area(s) of responsibility

ROLE TITLE      Senior Network Engineer

HYBRID WORK MODE
LOCATION-       Garden City, NY; Morristown, NJ; New York City, NY; Purchase, NY

Acceptable - Charlotte, NC; Chicago, IL; Colorado Springs, CO; Conshohocken, PA; Dallas, TX; Fargo, ND; Houston, TX; Jacksonville, IL; Lenexa, KS; Los Angeles, CA; Lubbock, TX; Mt Juliet, TN; Topeka, KS

ROLE SUMMARY

Network Engineer who will be responsible for design, implementation, and support of network technologies across the Sompo global landscape with a high degree of focus on security and next generation connectivity. The individual will also provide on-going day to day tier 3 support for the global data network in response to related support tasks and troubleshooting. 

ROLE RESPONSIBILITIES
•    Design, develop and deploy LAN/WAN network infrastructure. 
•    Responsible for 3rd level troubleshooting for all LAN/WAN alerts and issues.
•    Responsible for maintenance of all monitoring and reporting systems.
•    Produce and maintain documentation related to all systems developed/deployed.
•    Perform on-call duty for non-business hours support as per shift assignments.
•    Perform administrative tasks pertaining to time entry and status reporting.
•    Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS).
•    Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.
•    Monitor performance and ensure system availability and reliability.
•    Monitor system resource utilization, trending, and capacity planning.
•    Work within established configuration and change management policies to ensure awareness, approval, and success of changes made to the network infrastructure.
•    Select and implement security tools, policies, and procedures in conjunction with the company’s security team.
•    Liaise with vendors and other IT personnel for problem resolution.
•    Open for 24x7 availability.
•    Conduct technical trainings to internal resources.