Title: Technical Specialist-Testing Services
Area(s) of responsibility
Location - Alpharetta, GA; Charlotte, NC; Chicago, IL; Conshohocken, PA; Dallas, TX; Fargo, ND; Garden City, NY; Houston, TX; Jacksonville, IL; Lenexa, KS; Lubbock, TX; Morristown, NJ; Mt Juliet, TN; New York, NY; Purchase, NY; Topeka, KS
HYBRID Role
ROLE SUMMARY
Seeking a Quality Assurance Engineer to provide leadership, direction, and management, with overall accountability for IT Quality Assurance teams across insurance and assigned business lines. This role includes overseeing a team of consultants and leading the Quality Assurance team through a process-driven methodology to achieve project goals while adhering to QA standards and practices.
ROLE RESPONSIBILITIES
• Lead several IT Quality Assurance teams through a clearly defined process-driven methodology to ensure project goals, QA standards, and internal best practices are routinely and meticulously followed.
• Partner with Business and Development teams to review business / technical requirements and guides and assists QA testers in generating comprehensive test strategy, plans, impact analysis and test cases for effective assurance and testing functions.
• Manage QA capacity and resources and scheduling QA activities and quality gates for their project teams.
• Through contribution, help define and establish new sets of best-practices, processes, scorecards and tooling for Quality Assurance organization. This is to ensure that overall productivity and quality is measured to optimize targeted milestones.
• Collaborate with the Automation Lead(s) to establish a standards-based automation and performance testing competency. This includes developing a robust testing framework, utilizing testing and test management tools, and creating test data and test cases for key applications across the portfolio.
• Develop and maintain functional, end-to-end, performance, and regression test suites that thoroughly cover all aspects of applications across the portfolio.
• Ensure comprehensive impact analysis is conducted and reviewed thoroughly to identify the right test cases that cover relevant exposures, in collaboration with project stakeholders.
• Plan, execute, manage, and report on all testing and assurance activities across projects and applications.
• Publish standardized QA productivity metrics, as well as project and release testing status reports, across all projects and applications on a weekly or recurring basis.
• Serve as a critical resource in maintaining smooth operation of production systems and play a pivotal role in cutovers, smoke testing, triaging, and release activities.
• Manage the overall QA project plan, including resource and capacity profiles for assigned business lines. Collaborate with application and project managers periodically to review plan changes, variations, and actuals against forecasts.
• Recommend new technologies, processes, and procedures to continuously improve the overall Quality Assurance function.
• Provide ongoing training and guidance to the QA team on quality standards and practices.
Essential job tasks
TECHNICAL QUALIFICATIONS
• 3 + years as a Software Quality Assurance Lead.
• Experience is required in managing software / application testing for Insurance industry. Specialty and Commercial LOBs experience implementing new products and platforms is strongly preferred.
• Knowledge in Automation Testing Tools like HP QTP, Selenium, etc. is preferred and specifically how they are used in UI, Forms and Rating testing.
• Strong software engineering and development lifecycle knowledge.
• Strong hands-on experience with planning and testing UI as well as back-office systems that require Web services or batch-based integrations and implementations.
• Knowledge with performance testing tools (LoadRunner, AppLoader, etc.) as well as data profiling for representative load testing is preferred.
• Experience with Microsoft TFS and Test Manager (MTM) for test management is preferred.
• Quality Assurance leadership experience with Guidewire Insurance solutions is highly preferred.